Frequently Asked Questions

Name: ScooterBug
Address: US
Telephone: +1-800-726-8284
Price range: $$

Find answers to common questions about our rental service

Booking & Reservations

Delivery & Pickup

Equipment

Damage Waiver

Lockers

Payment

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Frequently Asked Questions

Booking & Reservations

How far in advance should I book?

Can I modify or extend my rental?

What is your cancellation policy?

Delivery & Pickup

Where do you deliver?

What if I'm not there when you deliver?

Is there a delivery fee?

Equipment

What's the difference between the scooter models?

How long does the battery last?

What if the equipment breaks down?

Are your scooters allowed in theme parks?

Damage Waiver

What does the damage waiver cover?

Do I need the damage waiver?

Lockers

Where are the lockers located?

What sizes are available?

Can I access my locker multiple times?

Payment

When will I be charged?

What payment methods do you accept?

Will I get a refund if I cancel?

Still Have Questions?